FAQ / Straight answers
What is real now—and what comes next.
Concept-stage honesty is part of the product. If a detail is not yet verified, the answer says so.
01Can I buy DeGrime today?
Not yet. The current site presents supplier-ready product and packaging concepts. The launch cart ends with first-access registration and never collects payment.
02Are the shampoo specifications final?
No. Formulation, pH, dilution, safety, fragrance, colour, performance, and compatibility claims require supplier documents and physical verification.
03Is the microfiber specification final?
No. Dimensions are proposed. GSM, blend, weave, edge construction, colour, care, and performance remain subject to supplier approval.
04What will I receive after joining?
Supplier-verified product details, useful launch updates, and the real availability date. We do not sell your email address or manufacture weekly urgency.
05Do you offer COD, free shipping, or returns?
Those policies activate only after the commerce, courier, and operational flow is verified. The policy page records the intended direction without promising unavailable service.
06Is @degrime.in the official account?
Yes. @degrime.in is the registered Instagram handle. Live API publishing activates after the Facebook Page, Meta Business assets, and scoped runtime credentials are connected.